Don't PLay Koi!

Session Host/Speaker(s)

Are your students, faculty, and staff still struggling to figure out where and how to report phishing attempts? With all the phish in the sea, you don’t want them to play koi!

In this session you will learn how UCSF IT is using "PhishAlarm" to give users a clear way to avoid getting caught by phishing scams. This has already resulted in over 16K phishing reports. Malicious emails are automatically quarantined, offering immediate containment and reducing workload for security staff. Merely clicking the PhishAlarm button significantly reduced phishing related calls to the IT Service Desk.

We will share real examples and show you how we built awareness and educated our user base. Look inside our marketing campaign to gain insights and ideas to ensure your audience doesn’t take the bait. You will see how we stopped phishing campaigns including gift card scams, mass credential pharming, and the spread of malicious documents multiple times in 2020.

Join us to learn how our success wasn’t a fluke!