Vendor Apps: Improving Upgrades with Institutional Customizations

Session Host/Speaker(s)

Transitioning from UC developed applications to vendor developed applications can pose new problems to solve.

This session will cover how we evaluated expensive manual customization maintenance to vendor software, and utilized IT resources to automate nearly all of this process saving cost and risk across the board.

More specifically:

  • The process of upgrading our research management system and how we changed it
  • Our transition from a manual multi-day, multi-person upgrade process to 2 minutes
  • Tools and methods used