Director & Industry Advisor, Higher Education
Salesforce
A thought leader and dynamic speaker in the Salesforce.org space, Jessica Talbert is a 7x certified Salesforce Consultant/Architect with 7 years of extensive experience with implementation and customization of customer relationship management (CRM) systems and 12 years of experience in the higher education industry, particularly in the area of learner success and admissions. She enjoys advocating about the Salesforce platform and evangelizing how the platform can be used in higher education. Constantly eager to learn more about the platform and give back, she is a Salesforce Pro Bono Ranger and a 4x Ranger in the Trailhead community. Ms. Talbert has a Master of Business Administration with course emphases in areas including business intelligence, data analytics, digital marketing and marketing metrics, business process improvement and innovation, IT governance, and cybersecurity.