Migrating On-Premises MuleSoft Applications to CloudHub

Increasingly UCSF is leveraging iPaaS (Integration Platform as a Service) solutions such as Salesforce and ServiceNow. This year we completed a successful migration of our MuleSoft application from on-premises to CloudHub. This project required significant planning, training, and cross-team collaboration. We will discuss change management processes, migration challenges, our introduction of DevOps principles for interface validation, and how we defined outcome metrics.